Support
We're happy to help.
Email support@iaminfocus.me with your question. It helps to include your phone model and what you were doing when the problem happened.
Common questions
How do I see a covered photo or video?
Press and hold it. The cover counts down while you hold and lifts when the time is up. If you have turned on growing waits, each reveal makes the next one take a little longer. The wait resets every day.
I locked a setting. How do I unlock it?
Open InFocus settings, tap a green lock, and answer the math problem. A correct answer unlocks every locked setting.
How do I get back to the start screen?
Open InFocus settings by tapping the InFocus logo in the top-left corner, then tap the InFocus logo at the top of the settings panel.
Facebook or YouTube won't load
Check that your phone is connected to Wi-Fi or mobile data, then tap Retry. If you just signed in and a page looks wrong, closing and reopening the app usually fixes it.
Does InFocus see my password or my messages?
No. You sign in on Facebook's and Google's own pages, and InFocus sends nothing to us. See the privacy policy.
How do I remove my data?
Everything InFocus keeps is on your phone. Uninstall the app, or clear its data in your phone's settings, to remove it all, including the sign-ins for the sites you used inside it.